9 /10 Excellent
Reviewed: Friday, March 28, 2025
Like: Easy, smart and quick service, good price, good unit.
Dislike: Little bit misunderstand about drop-off location.
I going to depearture terminal, not found they counter desk. they are counter only in arrival terminal, u need to call them before you drop off and the staff will coming to your position for checking and pick up the unit. Overall everything verry good. Will book again when i come to Thailand on next trip. Thank you.
Read More >9.6 /10 Excellent
Reviewed: Friday, March 28, 2025
Like: Fast friendly service, great rates and easy pickup and return. No need to wait for shuttle.
Dislike: A bit tough to call them 10min ahead for drop off, especially if I am the only person in the car, and the roads to airport requires full attention. But I really love the easy drop off point.
Read More >8.2 /10 Very good
Reviewed: Friday, March 28, 2025
Like: Everything was perfect.
Dislike: I expected a newer model
Read More >7.8 /10 Good
Reviewed: Friday, March 28, 2025
Like: My first time renting a car on easyrentcars.com. I got a $30 discount after referring a friend which I used straight away. It was a good deal - cheapest out of all other car hiring websites with the discount. The service was as good as what you would normally get from any other hiring websites. Overall fantastic experience.
Dislike: We waited way too long for the car to arrive on pick up even though we had booked the pick up time as well as entered our arrival flight number. We had waited for over half hour.
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Like: Booked for a Toyota fortuner but gotten a much larger mitsubishi pajero instead. Car was almost brand new with only 99km of mileage driven only. Thumbs up!
Dislike: Pick up process can be faster.
Read More >9.6 /10 Excellent
Reviewed: Friday, March 28, 2025
Like: The process was fast. Staff spotted a few scratches left by previous drivers which is well appreciated to avoid misunderstanding.
Dislike: Vehicle millage around 70k. However it is still in reasonable good condition.
Read More >9.8 /10 Excellent
Reviewed: Friday, March 28, 2025
Like: Condition of car was good. Service staff efficient. Helpful to extend of loading luggage into boot. Can’t ask for more.
Dislike: Speed up picking up time.
Read More >8.4 /10 Very good
Reviewed: Friday, March 28, 2025
Like: The stuff was really friendly and tried their best to help us and accommodate us.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Will rent again next time!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Brand new car with mileage at 5000km provided
Read More >7.3 /10 Good
Reviewed: Friday, March 28, 2025
The worst thing is return area on BKK airport. No signs for ‘rental car return’ as on other airports. Because there is not a designated place to drop off the car. You just need to park it somewhere in the chaotic traffic jam of arrivals terminal, which took me almost an hour. Plus there is no gas station nor on the highway from Bangkok neither at the airport. You must find it somewhere on local roads. No one tells you of course :(
Read More >5.3 /10 Average
Reviewed: Friday, March 28, 2025
I didn’t feel confident to drive that car. It seemed old and no power
Read More >9.3 /10 Excellent
Reviewed: Friday, March 28, 2025
very nice
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The car is fairly new and the condition is good. Will love to rent from them again
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
The counter staff is very good but the address for their downtown is different from the address given in the listing details. They are kind enough to allow us to return to airport to return the car
Read More >4.4 /10 Average
Reviewed: Friday, March 28, 2025
Taking caution Because the car not clean. I paye assurance but they taking my 5000 bath.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Not well clean and the car have many previous damages.Loudspeaker broke,no music could hear.
Read More >Sai Karthik Reddy M
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very professional service. Very well maintained car even after 120000 kms on it.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Good service for picking and collecting the car. However, it was not easy to find the place for leaving the car in Chiang Mai airport. Overall good experience.
Read More >7.3 /10 Good
Reviewed: Friday, March 28, 2025
The car (2012) is a bit old and one of the seat belt buckle was broken
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent and efficient service.
Read More >7 /10 Good
Reviewed: Friday, March 28, 2025
Nice services
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Thai rent a car upgraded a Mitsubishi pajero for me, the car was clean, and new, the time spent on car pick up and drop off was about 10mins only, which was fast and smooth, staffs were nice and helpful, my experience with Thai Rent a Car was great.
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
Car was good - small but useful for heavy traffic. Recommend larger sedan or suv for out of town travelling. Reasonale pricing good quality vehicle.
Read More >9.3 /10 Excellent
Reviewed: Friday, March 28, 2025
My booked Toyota Yaris got a free upgrade to Toyota Fortuner. Didn't expect this before. Seamless check in and pick up
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Was provided a brand new Fortuner
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
The car was in a good condition. The pick up and return processes were just simple and easy.
Read More >8.3 /10 Very good
Reviewed: Friday, March 28, 2025
返却の方法が分かりにくい。
Read More >5.7 /10 Average
Reviewed: Friday, March 28, 2025
いまどきドアミラー、ドアロックが手動とはあり得ない
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Im super happy with overall process....
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Superb! Just beautiful experience it was!!
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
Our car’s break is not at very good condition. Regular checking needed.
Suggest for Better tinting for hot weather and UV block
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
Thai Rent A Car is professional!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The Thai Rent a Car 's staffs are always Kind and ~!!!
Even our communication was not smooth.
They try to find out my needs
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
車両、手続き、スタッフの対応などは満足しています。一つ残念な点は、返却場所が分かりにくく空港を3周ほどしました。最終的には、同乗者に受付カウンターに行ってもらい、スタッフに来てもらって無事返却しました。その時のスタッフの対応は、すごく良かった。次回も利用すると思います。
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Extremely happy with the full service
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Hope they can improve into the car pick up when returning, as I need to wait for more than 10 mins for them to come even I called early to informed on my arrival time at the pick up point
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very new car just 1000km mileage
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Good service ... was trying to give another car that i didnt book but rectify it on the spot
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Mr.Tripiya Meebang (Staff) very bad to service me. He eliminate me from the parking lot after I checking my car. So bad!!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
I am a regular customer and always get treated as one with great staff and great no-nonsense service.
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
Good services
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
While I return the car, the fuel was a little less than full. They charged me 650 baht whereas it should be not more than 100 baht.
Read More >8.3 /10 Very good
Reviewed: Friday, March 28, 2025
Easy pickup and return except that finding drop location was a pain at DMK. Google takeing you to a different place. People on phone have problems understanding English
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
The customer service staff is friendly and polite, he explain the T&C very detail before hand over the car. It a new car was issue to me as inform by the staff. The car in good condition.
Thanks for all Thai Rent A Car staff make my this holiday trip smooth and easy.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
N/A
Read More >7.3 /10 Good
Reviewed: Friday, March 28, 2025
Horrible experience returning the car - I almost missed my flight / the staff was not there / the telephone number did not work / i waited for more then 1 hour / In the end asked for help from another rental company kiosk to kindly take the key and just before i was departing the staff showed up with no explanation
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good service, Clean car, didn’t have any problems during use the car.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good service, car clean, received different car during pickup but Thai Rent Car upgrade our rent car from Nissan Almeda to Mitsubishi Sport 4WD.
Read More >9.3 /10 Excellent
Reviewed: Friday, March 28, 2025
The Thai Rent a car experience was great drop off would be difficult if you do not have a local mobile phone as you drop the car at the departures area
the staff were exceptionally courteous and very pleasant to deal with
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Got a new Toyota Yaris car.The car proved to be a very good side. The representative of the company all promptly issued when issuing and also promptly passed the transfer of the car. I will definitely use the services of your company next year. Thanks.
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
いつも使っているレンタカー会社であり、信頼できる。車両も新車を数多く準備しており良い。staffの対応もよい。
Read More >9.3 /10 Excellent
Reviewed: Friday, March 28, 2025
good service & vehicle as described
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Received excellent service from the counter staff. The application for the rental is easy and smooth. I am lucky to get new car with good performance.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
staff are very helpful, collecting car take about 15min
easy to access counter easy to locate, price reasonable...
will book again thai rent.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Good
Read More >Napat Puranamaneewiw
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good service. Good car. The staff is friendly and help me on extend my rental period.
Read More >Napat Puranamaneewiw
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Great service. I’m really happy for their call center support.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Helpful & friendly staff
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
Car is in good condition.
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Counter staff helpful, quick process at pickup and drop off. Good value for money
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Booked a vios but we get a camry which is really out of our expectations. The space for camry is larger and comfortable. Really satisfy with the bookings. Just the drop off point is really confusing as cars in the airport is a lot and very hard for us to get a parking at the drop off gate
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Staff helpful and courteous
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Booked the Toyota Fortuner.
Good condition! New car!
Mileage about 10k only
Highly recommended
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Even though my car had been thru an accident, the staff handled it very well and it was a smooth process
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
We book hatchback car but we got car bigger . It's was really good
Read More >8.3 /10 Very good
Reviewed: Friday, March 28, 2025
Very good service, we will come back
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Fast, smooth and seamless.
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
We ordered a Pejaro but got an equivalent: Fortuner which met out needs. At one time we had five persons with 5 golf bags and 5 hand carries and there was no problem with space.
One of our friends returned the car at departure hall and called Thai Rent A Car staff. It was convenient. We returned ours at Floor 1 Gate 6. It was complicated to get there as there were no helpful signages. Perhaps it might be more convenient to allow customers to return at the departure area.
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
Picking up the car was a smooth process. Staff was also very polite and service oriented. However, cleanliness of the car can be improved.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Car condition was excellent and staff were also very professional and service oriented.
Read More >9.3 /10 Excellent
Reviewed: Friday, March 28, 2025
Staffs was very nice.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Great vehicles always.
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
貸与された車の引掻き傷が非常に多かった。あまりにもひどいので、コンパウンドを購入して傷を消した。
Read More >8.7 /10 Very good
Reviewed: Friday, March 28, 2025
The drop off point very hard to find it, we spend almost 20mins to get to the location. Staff told us will waiting for us but we still have to wait them and we very rush to check in flight, feel very tension.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Smooth process. Great car.
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
They are changing Xpander to Toyota Veloz. So it’s brand new at the moment.
Read More >9.3 /10 Excellent
Reviewed: Friday, March 28, 2025
Pick-up and drop-off were quick and smooth with helpful staff. The condition of the car was not top notch, but good enough for our purpose.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The rental car process was smooth and efficiently carried out and there’s not much of hassle and trouble
Read More >8.3 /10 Very good
Reviewed: Friday, March 28, 2025
満足しています。返却場所への道順がとても緊張します。
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available.
However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Thank you very much for upgrade to Yaris Aktiv :)
Read More >7 /10 Good
Reviewed: Friday, March 28, 2025
It would be better if there are more obvious signs, such as larger BANNER and flags. It will be easier to find the PICK UP position.
Read More >9.7 /10 Excellent
Reviewed: Friday, March 28, 2025
Great company. Staff were friendly and efficient.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Attentive
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
There was one person on duty at night. I picked up the car after resting at the hotel, and there were three staff members during the day.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
Though smoking is wrong, I still washed the car before returning it. They pointed out a little bit of ash and just reminded me to be careful about smoking. It seems like the rental company is looking to profit from this.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
I booked a Mitsubishi, but the rental company gave me a brand new seven-seater Toyota Corolla. I was satisfied but I wanted an MPV. The company's staff refused to help me find another car.
Read More >2 /10 Poor
Reviewed: Friday, March 28, 2025
I rented the car through the third-party intermediary Zuzuche, and the rental company doesn't handle issues directly…
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
I was in a hurry and didn't fully refuel the car, so they charged me 1268 Baht. If you refuel it completely, it would cost at most around 100 RMB. Make sure to leave enough time to refuel the car.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Originally booked for the next morning, but after arriving by evening flight and changing my plan to rent earlier, the rental company arranged a car for me at no extra charge! Also, there was no extra charge for returning the car to a different location. The whole process took about 10 minutes, very convenient.
Read More >2 /10 Poor
Reviewed: Friday, March 28, 2025
1. The car was not clean when I received it. There was ash under the seat and a suspicious liquid in a mineral water bottle. 2. They found an excuse not to refund the deposit. No one smoked during the trip, but they showed a photo claiming someone did and refused to refund the deposit. 3. After forcibly withholding the deposit, there was no feedback at all. I only found out 3 months later when I inquired myself.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Friendly staff
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied, very friendly
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Picking up the car at the airport was very convenient and easy to find. The service was satisfactory.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
The order didn't match the car condition
Read More >2 /10 Poor
Reviewed: Friday, March 28, 2025
Terrible experience
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Great car rental experience, convenient, fast, and thoughtful service. The car was in good condition!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Pretty good.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied. Nice, convenient, and clean.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very efficient
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The service was excellent, and everything was done quickly.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The car is very new and the service is excellent.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Quick and efficient service, no waiting in line.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
Very good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Overall, it was good.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Picking up the car was fast, and the staff was very friendly. However, we had trouble returning the car because we couldn't find the lower level return point and circled around four times. Finally, we had to ask for help at the counter, where they told us we had to park in the designated return spot. We've rented from this company many times in Thailand, but this time we couldn't find the way down. Google navigation didn't help either. Later, I noticed the rental agreement had clear English instructions to follow the road signs one by one.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Extremely satisfied
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
The overall service was good.
Read More >4 /10 Average
Reviewed: Friday, March 28, 2025
The overall service was poor. The staff responsible for picking up and returning the car were very irresponsible. We had to stand under the sun for twenty minutes when picking up the car and the same happened when returning it, which almost made us miss our flight. Fortunately, the airport queues weren't as long as they used to be. PS: We called several times but no one came.
Additionally, the store recommends refueling at a Shell station, but they only have 95-octane fuel, not 91. It's better to refuel elsewhere.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
The staff's service attitude was excellent, and the car rental experience was very pleasant.
Read More >Patricia Whitehead
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
No hidden tricks throughout the process
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Satisfactory
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent experience
Read More >Norman Rockefeller
Bangkok
8 /10 Very good
Reviewed: Friday, March 28, 2025
Overall service was alright. There was a delay of over an hour at pickup because the store couldn't find my order, but it was resolved eventually. The car's condition was OK.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Thank you
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The staff's attitude was great, the car rental procedures were straightforward, and the vehicles were new, clean, and tidy inside and out. The car we rented had a spacious area for luggage in the back, making it very suitable for a family trip. Overall, the car rental experience was excellent!
Read More >Jacqueline Huggins
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Satisfactory
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
There were few staff members, but the process is very quick if there's no queue.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Simple and easy to use
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The service was good, very fast and convenient.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Satisfied
Read More >Elizabeth Longfellow
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very good and fast
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The pickup and return were very quick. They proactively informed me of the fuel type. The car was very clean and the inspection was thorough.
Read More >Natalie Springhall
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good service
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Recommended
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very good and convenient.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
It's okay
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Not bad
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Great service attitude, easy pickup, convenient, detailed introduction.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Pretty good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very quick and efficient.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Quick and simple. The car had several scratches, but since I purchased the insurance package, the staff pointed out all the scratch locations and assured me that the insurance would cover any damages. No smoking or durians in the car. Minor sand brought from the beach can be ignored.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The vehicle's condition was average. When idling for long periods, the air conditioning stopped working and needed a restart. It seems like there might be an issue with the thermostat.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The staff had a good attitude.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The store's service attitude is quite good.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
It's okay.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The car rental company is local to Thailand, with great service and cost-efficiency.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied, great customer service
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Extremely satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Initially, I was worried about the language barrier. With a simple mobile translation, they handed over the car without much hassle. The staff didn't talk much, just told me to return the car to the same place with a full tank, and I was on my way. I took some photos of the car on my own. Returning the car was equally simple. They checked the fuel gauge and spare tire, confirmed there were no accidents, and we were done.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The service was excellent. They gave me a Pajero Sport. I was pleasantly surprised.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The staff at the store spoke good English, no communication barriers. Explained the rules very carefully. Took detailed photos during the car inspection.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Quite good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very good, the car pickup was very quick.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent
Read More >9 /10 Excellent
Reviewed: Friday, March 28, 2025
Not informed of the M Flow toll facility
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
フロントガラス等は汚れているが概ね問題ない、ウォッシャー液が無く自分で水を買って入れた
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied. They gave me a different car, but it was very new with just over 10,000 kilometers driven.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Satisfactory
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The service attitude was excellent.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The car rental location was relatively easy to find. Following the instructions on the taxi ride, we quickly located the rental office. Even though we forgot to print the contract, it didn't affect the car pickup process. The procedures were very smooth, and the staff were very friendly. At the time, there were probably many people renting cars, so after completing the formalities, we waited about ten minutes before a staff member guided us to the first-floor pickup point. During the pickup process, they used the rental agreement to check and document every scratch on the car with us. Of course, you should also carefully inspect the car yourself and report any unrecorded damage immediately. Overall, the car condition was quite good: the vehicle was clean and tidy, with over 70,000 kilometers on the odometer. The car's condition was satisfactory, and during our use, its air conditioning and performance were excellent, especially the cooling. When returning the car, I chose the nearest gas station to refill the tank and cleaned the car, so the return process was almost instantaneous with no unnecessary complications.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent, smooth communication
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The process is straightforward and well-established.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
Usually, if there are no available cars, they upgrade the model. Why did they give a smaller model this time?
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
There's a storefront on the second floor of the airport. The processing speed is fast, and there are no attempts to upsell additional insurance.
Read More >Edison Chamberlain
Bangkok
10 /10 Excellent
Reviewed: Friday, March 28, 2025
All staff have excellent service attitudes.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Convenient service
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent service, quick pickup and return process. Rented for over 20 days, and the return was confirmed after a quick inspection—very smooth experience.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Used this car rental company many times and so far so good.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
It's okay, quite good.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The process is convenient.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
The registration process took too long, and despite being eligible for a credit-based deposit waiver, they still required a credit card deposit.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very good, very satisfied.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
The attitude was perfunctory and procedural, there was no sense of service. I originally booked a Toyota but was given a Mitsubishi instead, which I could accept. However, the car hadn't been cleaned, with the body covered in dust. Most importantly, the left side near the car door had been involved in a collision and was visibly dented. I've rented cars numerous times in Japan, Korea, and Thailand, and this is the first time I've encountered such a situation.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Patient and enthusiastic.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
It's okay, but they don't refund for early returns!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
The overall registration process was convenient, and the car pickup was quick.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied, the process was simple.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
The service was good.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The service attitude was great, and there were no issues with communication in English.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Excellent
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied, extremely satisfied.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
Firstly, the price is relatively affordable, which is commendable. On the pickup day, the procedures were simple and quick, and I got the car very fast. Additionally, the car was clean and, despite being an older model with 150,000 kilometers, it was well-maintained. However, the vehicle lacks a GPS system, so I had to use my phone for navigation. The problem is that the staff said they don't provide any phone holders or mounts, which is quite inconvenient for tourists renting cars.
When returning the car, I called 10 minutes in advance to inform them, and the customer service said there would be staff waiting for me. However, when I arrived, I still had to wait another 12 minutes for someone to show up, which made my schedule very tight.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Overall service was very satisfying.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very good, easy pickup process, and the car works well.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
I booked through Yesaway as I needed a car last minute. Although the price was slightly higher, the service was excellent and very efficient. The customer service even reminded me about nearby gas stations and the car return location. Overall, extremely satisfied!
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The car was in good condition, a Toyota Yaris with 100,000 kilometers. The trunk was quite spacious, likely enough to fit four 24-inch suitcases. Japanese cars generally have excellent handling and are easy to operate.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Overall satisfied
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Fairly standard, the car condition was average.
Read More >6 /10 Average
Reviewed: Friday, March 28, 2025
The staff's service was acceptable.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Extremely satisfied
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Good
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The service was excellent.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Very satisfied.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Highly satisfied. The process was simple, the staff's explanation was easy to understand, and there were no hidden charges or unauthorized deductions. Overall, the service was excellent.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The overall process was satisfactory.
Read More >2 /10 Poor
Reviewed: Friday, March 28, 2025
When returning the car, the staff insisted that we smoked inside the car. I explained that we didn’t, it was just some dust. However, their staff firmly claimed otherwise. They said I would be fined 5000B and mentioned that while I could disagree, they would directly deduct the deposit from my credit card. It was an extremely unpleasant experience and felt like a scam. I strongly advise fellow travelers to avoid renting from this company if possible to avoid being scammed.
Read More >2 /10 Poor
Reviewed: Friday, March 28, 2025
When returning the car, their staff insisted that we had smoked inside the vehicle. I explained that we hadn't, and it was just some dust. However, their staff firmly accused us and said we would be fined 5000 THB. They even mentioned that I could disagree, but they would directly deduct the deposit from my credit card. It was an extremely unpleasant experience. It felt like a scam. I strongly advise fellow travelers to avoid renting from this company to prevent falling victim to such practices.
Read More >8 /10 Very good
Reviewed: Friday, March 28, 2025
Pretty good!
Read More >2 /10 Poor
Reviewed: Friday, March 28, 2025
The car was damaged, no one took responsibility, and I was charged.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
The car rental company was good, they didn't try to upsell me. Since I was going to stay in Bangkok for a day and then drive nearly 2000 kilometers, I proactively inquired about and purchased their full insurance for 60 yuan per day, which is not expensive. I recommend getting this if you plan to drive in Bangkok. Many roads there are narrow two-way streets with lots of motorcycles, and since the road conditions are unfamiliar, it's easy to get into minor accidents.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
Car was upgraded for free for me. Mitsubishi Xpander was a much larger SUV and it was brand new. I did not expect this and this was a pleasant surprise.
Read More >10 /10 Excellent
Reviewed: Friday, March 28, 2025
車はとても新しく車内・車外もとても綺麗でした。車を受け取った際と、返却の際も待たされることなくスムーズでした。また機会があったら、利用したいです。
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Customer Service
