Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.
About QEEQ:10.0/10
Jag hoppas att man hjälper oss att få tillbaka felaktigt debiterad kostnad.
Reply by Qeeq: Vi beklagar att du hade olycklig erfarenhet. Vänligen svara oss med relaterade hyresdokument och bevis så att vi bättre kan hjälpa dig. Tack för din förståelse och hjälp.
Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour!
Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car!
I would never use Europcar again!
they gave me an upgrade for a relatively good extra fee.
The car was really great and worth the extra fees.
I had to drop a deposit, i am yet to be refunded that after 5 days.
About QEEQ:10.0/10
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