- Chose the self-service option, but upon arrival, some booking procedures were still required.
- They printed our international driving permit only after a reminder.
- They provided a guide to U.S. traffic rules, which is very helpful for newcomers to driving in the U.S.
- The provided offline GPS wasn't very useful.
- We were pleasantly surprised to find a phone holder in the car, which was brand new and very sturdy.
- Picked up the car from a store at the international airport, where they provided free self-service hot water, coffee, tea, and restrooms. However, sometimes there was no staff present, and we had to call them out.
- On the last day, they drove us to the airport, and although we waited about half an hour, a staff member later apologized and explained that the shuttle had to refuel, which took some time. The shuttle was very comfortable, highly recommended~
- Overall, I would choose yesaway first for my next self-drive trip abroad.
Could not get app to work even after opening an account.
They arranged an Uber for drop offs and pick ups.
Licence tag was expired, but there were no issues.
The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !
About QEEQ:10.0/10
It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.
“It was very easy to book and the price was very good for everything we got. Loved it”
About YESAWAY:9.7/10
Everything was great! Very nice and helpful
About QEEQ:10.0/10
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Customer Service
Customer service was amazing. Such friendly staff. Loved it. Will rent from them again!
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