Even with a slight Qeeq platform issue, a very smooth experience. Yesaway were great.
Stuart
Thailand
Reviewed: Wed, Dec 20, 2023
About YESAWAY:10.0/10
Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.
About QEEQ:9.0/10
I had a little tech hiccup with the platform that I couldn't see my booking in the app the night before pickup. I had email confirmations but not the voucher. Luckily the customer support staff I contacted on the app were great and resolved this very quickly. Thank you
The mini program is terrible. The Yesaway WeChat mini program couldn't add my trip, and I had to contact them using the old-fashioned email method. Many Thai people in Chiang Mai speak Chinese, which is an advantage. However, the car was really bad—no rearview camera, no smart console, and the engine was very noisy.
Was a new car - taking/handing over were very smooth (though Yesaway has no counter at the airport. Just need to give a call, and staff came to receive us.
No problem for the 6 days (880km) of rental
Value for money, excellent services!
About QEEQ:10.0/10
Excellent! First time using it. Liked the full protection package - value for money!
Professional service in booking, canceling, refund and renting process. The pricing and discounts were also an huge attraction. Thumbs up!
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Even with a slight Qeeq platform issue, a very smooth experience. Yesaway were great.
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