Sicily By Car Milan - Airport - Malpensa Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Rosemary Godwin

Italy

Reviewed: Wed, Oct 14, 2015

About Sicily By Car: 10.0 /10

The staff's Italian-English is indeed hard to understand, but fortunately, I was already familiar with the car rental process beforehand. Compared to other major car rental companies, this store had fewer customers, so the waiting time was shorter.

About QEEQ: 10.0 /10

Sicily By Car

Milan Malpensa Airport(MXP)

Milan

Italy

1 days rental

Relevant Reviews on Sicily By Car Milan - Airport - Malpensa

Calvin Joan

Italy

1 days rental

Sicily By Car

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Mon, Nov 18, 2019

About Sicily By Car: 2.0 /10

When returning the car, there was a scratch. I said it was there during the inspection, but they disagreed. I was in a hurry and didn't want to argue, so I paid the rental company's charge of $386. After paying, they gave me a piece of paper asking why there was a scratch. I wrote, 'I don't know why there's a scratch. I believe it was there when I rented the car.' The rental company staff questioned why I wrote that, and I said that's what I believe to be true. She told me in my face that she didn't need the paper and crumpled it up before throwing it in the trash. Additionally, I received a 5-seater Tiguan, which is not listed among the vehicle options provided. Please check if the Volkswagen Tiguan 5-seater falls within the type I rented, because I believe it is not in the same category as the BMW X5. I formally lodge a complaint with Zuzuche against this rental company. Please investigate.