The waiting time was extremely long. Each transaction took significantly longer compared to our experiences in other countries and companies. We rented 2 cars; they gave us one right away but said the other one hadn't arrived yet. After 40 minutes, they gave us the keys to a car that hadn't moved from the parking lot. It was a waste of time, taking a total of 3 hours from paperwork to departure.
“Both pick-up and drop-off required going to two different locations, difficult to find and long wait”
About Hertz:5.3/10
Second time I used Hertz and found the service below average and the amount of time for picking up car way too long.
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