1. When I arrived at the store, the car delivered did not match the one I reserved;
2. I had to pay extra to switch to the same model I reserved;
3. After returning the car, even though the tank was full, I was still charged as if it wasn't;
4. Various charges kept appearing afterward, even more than two months after I returned the car, there were still unexplained charges;
They had the car I requested but did not provide it until I repeatedly asked. The rental amount did not match the confirmed amount on QEEQ, and they couldn't explain the extra charges. Due to time constraints, we accepted it first. This needs to be handled by QEEQ.
i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great
About QEEQ:10.0/10
all good, cheapest price and delivered as promised
“Budget rent time start at the counter , other companies the rent time start leaving the gate .”
About Budget:8.3/10
Budget informed me that my insurance do not cover road side Assistance and towing is not covered also so window,mirror and Tires are not covered also many other coverage are not included and they asked me to sign
takes time to give you the car, i takes one hour waiting the car to be ready.
About QEEQ:8.0/10
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