They intentionally claimed that my credit cards couldn't be used. After telling me multiple times that none of my credit cards were usable, they suddenly said it was okay but increased the booking price from over $600 to over $4000. When questioned, the staff member disappeared, and after repeated negotiations, another person finally voided the transaction, but still raised the price by over $100 without any explanation. They didn't even bother to look at the printed booking order. Very bad service! The large transactions on multiple credit cards led my bank to suspect fraud, causing significant inconvenience. This car rental company has no integrity!
The overall service was average, and the condition of the cars was not very good. Initially, they didn't provide a vehicle from the same group, and I had to switch cars twice. The condition of the cars remained unsatisfactory.
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