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Live chat Email us Service Code: 2972590053
From United States
+1-8007618913
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+1-2897685366
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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+51-17009061
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00308 491 0209
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+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
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Search for FOX RENT A CAR Car Hire in Los Angeles

waited to long for everything. shuttle, to get the vehicle, shuttle back to airport.

Reviewed: Fri, May 31, 2019
About FOX RENT A CAR: 2.3 /10
Waited to long for shuttle to pick me up, waited to long inside FOX to get vehicle, vehicle was dirty. Waited to long for shuttle to pick me up and bring me back to airport. Just terrible. !!
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on FOX RENT A CAR Los Angeles Airport

Kirk North

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Reviewed: Tue, Mar 22, 2016
About FOX RENT A CAR: 2.0 /10
The staff at the Fox rental location in Los Angeles were extremely rude. First, they tried to sell us insurance, but we said we had already bought it on Zuzuche and didn't need it. They claimed that insurance bought on Zuzuche is invalid and not applicable in the U.S. When we insisted on not buying it, they got very unhappy and said that the Jeep SUV we rented was too poor in performance to drive to Salt Lake City, and pressured us to pay extra to upgrade to a Lincoln SUV. We insisted on keeping the Jeep we had originally booked. Then, they told us the Jeep we reserved was not available and offered us a Hyundai or Mazda of the same class. Due to time constraints, we had no choice but to accept. However, when I went to pick up the car, I found there were Jeeps available. It was clear they didn't give us the reserved Jeep because we didn't buy their insurance or pay extra to upgrade. Upon returning to Beijing, I discovered they had not only charged the $150 deposit directly as an expense along with the rental fee without pre-authorization, but they also overcharged by $10. When I contacted Zuzuche, they kept saying they would inquire with the car rental company and asked me to be patient. It's been 10 days with no progress. Again, I contacted Zuzuche customer service, and they told me to wait 4-8 weeks, and refused to say anything more! This whole car rental process, including the after-sales service from Zuzuche after returning to Beijing, has left me extremely disappointed. I promise I will never choose you again, and I will also tell everyone I know who needs to rent a car to never choose Zuzuche!

E.CORRAL CASTRO

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Small SUV | Kia Sportage or similar
Reviewed: Mon, Apr 15, 2024
About FOX RENT A CAR: 10.0 /10
El agente que atendió muy amable
About QEEQ: 10.0 /10

H.DAHDOH

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Small SUV | Chevrolet Equinox or similar
Reviewed: Wed, May 11, 2022
“Bad experience”
About FOX RENT A CAR: 7.0 /10
Lot of extra charge The price will be doubled after this charge And no any company refund the deposit Relly really bad experience
About QEEQ: 8.0 /10
Not easy to contact customer service in airport for any reason

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Wed, Jun 19, 2019
“Won't go through Fox rent a car again”
About FOX RENT A CAR: 7.0 /10
We had to wait in line for over an hour. The man who helped us wasted lots of our time, made us feel bad for not buying their gas, wouldn't believe me when I told him we had insurance already. Made me call my insurance guy but then wouldn't talk to him to confirm my insurance. Pushed and pushed us to buy their insurance, even though I already had my own.

S.Thompson

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Full Size | Toyota Camry or similar
Reviewed: Thu, Feb 14, 2019
“Never again”
About FOX RENT A CAR: 5.3 /10
Waited over an hour in line to then find I had to spend another $55 for required by law insurance. The liability laws need to be covered on their website, as well as printed on your confirmation. If it had been explained to me prior to arriving at the rental company, I would have realized that if I had liability coverage on my regular insurance, all I had to do was check my iability coverage levels to verify they met CA minimum requirements. I feel totally forced into purchasing $55 of extra, unneeded insurance. After spending extra money that I did not need to, we go out to pick up the car. This is where I realized that it really didnt matter what vehicle you paid for, as the only two cars in the bay I was told to go were not the size reserved. One was so small there was no way I was getting in and the other smelled so badly of smoke that it would have sent me into an asthma attack for sure. After explaining to the employee the problem, he pointed me toward a car that had just been "cleaned" (very loose term) and driven up. It was the size requested and didnt smell of smoke so we took it. I've never seen a more damaged vehicle for rent anywhere. Not only had it already been wrecked on the back right side, every door and bumper was marred and dented. The windshield had several chipped niches out of it. All of which was marked on my paperwork by me (only the wreck marked by Fox). Frustrated and tired we drove the car off the lot hoping it was all just cosmetic. The was a rattle somewhere under he front of the car and a terrible wind noise the entire trip. The windshield was so grimy you could hardly see out of it. Every time you got in the car and started driving we were reminded of how much we spent on such a messed up car. The only positive here is that the drop off was quick and the shuttle to the airport was just about to leave so we didnt have to wait to leave. Highly disappointed.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
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From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
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00308 491 0209
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+1-8007618913
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