Europcar NICE COTE D'AZUR AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Nina Patrick

France

Reviewed: Tue, Aug 29, 2017

About Europcar: 10.0 /10

We picked up the car in Nice, and the staff warmly welcomed us. The entire handover process was pleasant, and returning the car was also very smooth!

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Europcar NICE COTE D'AZUR AIRPORT

Theresa Needham

France

1 days rental

Reviewed: Wed, Jan 2, 2019

About Europcar: 6.0 /10

Limited English proficiency

Angelo Woolf

France

1 days rental

Reviewed: Tue, Jun 20, 2017

About Europcar: 2.0 /10

The wait time was very long, the service efficiency was poor, they kept trying to upsell other car types and insurance. They didn't even carefully check our order. We requested an automatic car but were given a manual one! Staff at the location were unfamiliar with the car's features, and the GPS was extremely difficult to use and essentially useless!

Andy Carmen

France

1 days rental

Reviewed: Tue, Aug 11, 2015

About Europcar: 10.0 /10

Europcar is quite professional in Europe, slightly below Hertz. Their stores are large and professional, with clear instructions, which is very important and makes finding your car quickly easier (In this trip, we also used Avis for the third rental, and their instructions were unclear, taking us an hour to find the car, with average customer service and fewer car models, so we won't use them again). Many foreigners rent from Europcar. This is our second rental of the trip, from the airport. Due to a lot of luggage, we were first given a Ford business van (7-9 seats), but it felt too big for parking and maneuvering, so we requested a change (a very wise decision, given that the public underground parking garages have very narrow paths, making it easy for large vehicles to get scratched). The second car was a manual Hyundai sedan, but it couldn't fit our luggage (we could fold down the rear seats to fit the luggage, but that's not safe for travel), so we changed the car for a third time. After several changes, the front desk upgraded us to a manual Jeep for free, which was perfect. The Jeep handled excellently on mountain roads and steep paths, providing a safe driving experience. We returned the car at Avignon train station, which was very convenient, taking only five minutes. The clear instructions and ample parking space were helpful (unlike Avis at the train station, which had very few parking spots, no staff, and lacking designated parking spots could delay your schedule).

About QEEQ: 10.0 /10