The flight arrived late, and the front desk just gave us the keys and told us to get the car. The staff at the pickup point had already left, and the front desk didn't explain where to get the safety seat, causing us a lot of trouble.
Rented the car at Geneva Airport location. The service was pretty good, and there weren't many people when picking up or returning the car. They didn't push to sell insurance, and the procedures were quick and easy. When returning the car, there were some scratches, but they only charged 85 euros, which was quite reasonable and not overcharged. They were also very friendly and even allowed us to use the employees' restroom.
There was no queue when picking up the car, it was just us, but the process was slow because they had to check a lot of information. Returning the car was relatively faster. It's the third day since we returned home, and we haven't received the deposit back yet, which is a bit concerning.
Everything was perfect, car was new and clean (last model)
About QEEQ:10.0/10
It was geed experience
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