Informed them in advance that I would be half an hour late for the return (because the pick-up itself was delayed by half an hour). At return, they pretended not to know and charged an overtime fee.
The flight arrived early but the rental company wasn't there to pick us up. We waited for over 10 minutes before they showed up. They promised us a particular car, but then gave us a very old one with scratches all over, a broken rearview mirror, and a malfunctioning gas pedal. The only positive thing was that they didn't inspect the car much when we returned it and gave us the deposit back quickly.
“Best value for money and superb fast processing time.”
About EPTA:10.0/10
Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.
About QEEQ:10.0/10
Very smooth process. I should pay earlier to lock lower price and trust with adjusted price system. Thank you ERC.
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