Self-service machine, quite fast

The queue time was too long.

The service was enthusiastic and patient, even though communication was difficult due to language barriers. They explained insurance costs but did not push any recommendations or charge unnecessary fees.

The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.

See above comments about the personal liability insurane

great alamo