The vehicle did not match the reservation at all, and the actual charge of $350 was far from the budget. Additionally, the available models in the store did not match the reserved ones. Being in a foreign country with no other options, I had to make do. Overall, it made me feel cheated.
Long waiting time. Our number was already displayed on the screen, but we still waited for over 10 minutes. Not sure what the staff was doing. During the paperwork, the rental staff kept recommending us to upgrade the car model, costing an extra 85 euros. After we declined, they continued to push for various reasons such as it being flashy, luxurious, and discounted. This made the process very slow. They also kept pushing insurance, resulting in the entire process from queuing to getting the car taking more than an hour! Very dissatisfied.
The store is near the airport exit, making it relatively easy to find. After arriving at the store, we waited in line for about 15 minutes. During the procedure, the staff recommended additional insurance but did not force us to buy it. After completing the pickup procedure, we waited for about 15 minutes before the staff handed us the car keys and informed us of the car's location. It took us about 5 minutes to find the car. We had originally booked a Peugeot 5008 (7-seater), but upon pickup, we were upgraded to a Nissan X-Trail (7-seater). The vehicle was relatively new and well-equipped. Although there were a few noticeable scratches on the body that had not been repaired, it did not affect the driving.
“The overall experience was satisfactory but can always get better further.”
About Europcar:8.0/10
The actual status of car is provided in the statement of return after vehicle is returned, however the same should be more helpful to be shared at start to make driver aware about existing limitations or damages if any.
About QEEQ:9.0/10
Price protector didn't got me any benefit ☺️.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Relevant Reviews on Europcar PARIS CDG TERM 2D
Abner Timothy
-
-
-
-
View more >Amy Jordan
-
-
-
-
View more >Lewis Hopkin(s)
-
-
-
-
View more >Veronica Defoe
-
-
-
-
View more >T.Agarwal
-
-
-
-
View more >