The port pickup location displayed in the order has been closed for 5 years, and the information was not updated. We had to take a taxi to the airport to pick up the car. With only one day to explore, we spent half the day on car pickup. This was the worst experience!
Picking up and returning the car was smooth and convenient. However, it was inexplicable that they directly charged us in Swiss Francs without informing us. Please make sure to check the details when renting a car.
The store staff speak a little Chinese and the location is quite easy to find, just below the Ramada Hotel. After arriving in Antalya, it’s a bit of a distance from the bus station. Since we did not trust taxis much, we asked a passerby at the bus station. A kind man from the metro company gave us a free shuttle ride nearby. When we arrived, it was just their opening time so we completed the procedure quickly without any crowd. However, we arrived an hour earlier than our reservation time, so the rental period was calculated as starting an hour earlier. Originally, we planned to rent for 4 days, but the rental agreement stated 4.1 days, which they rounded up to 5 days without informing us. On the last day, after returning the car, we went to the service desk at the return point and had a staff member adjust the rental based on the actual usage time. This resulted in a refund of 699 lira, about 1400 RMB. If we hadn’t noticed this, we would have paid significantly more unnecessarily. This is a reminder to carefully check rental agreements.
Collection was straight forward. Explanation is clear and key was given within 15 mins of processing.
About QEEQ:10.0/10
Booking platform is easy but as a diamond member, the price diff between fully covered and basic covered is not significant. Price breaker didn't happen as the price stay the same all the way.
I have to wait for more than 15 minutes to get the car, but it seems to be a normal waiting time since Las Vegas is very popular. Except the above, AVIS didn’t provide some extraordinary service.
About QEEQ:10.0/10
I’m happy to have an opportunity to book with QEEQ. The platform is easy to use and intuitive. The prices and extras are very good.
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