We arrived at the airport at around 4 am, no queue, and the staff were very enthusiastic and actively helped us with the procedures, car pickup, and inspection. The whole process took about 15 minutes. Thumbs up.
When I rented the car, they told me to contact Yesaway staff on WeChat before returning the car to get the location of a gas station near the airport, so I could make sure the tank was full. On the day of return, no one replied to my WeChat messages. Although they knew my return time was 10 PM, they never informed me that the gas station near the airport closed at 9 PM. I ended up driving around in vain and had to pay an additional fee.
The car rental company provided a vehicle with old tires. Despite normal use without any collision, they forcefully deducted a 3000 fee from me for tire wear without my consent, calling it vehicle wear and tear.
Caters for Chinese customers. Car provided was a bit old with more than 70k on the clock. Normally this would have been OK but unfortunately it seems the car did not receive enough tender, love and care. So I felt it could fail at anytime which is not what you want with a hire car.
“Great experience. Easy booking through the website.”
About YESAWAY:10.0/10
Car is new and the processof the getting the car and return is easy.
About QEEQ:10.0/10
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