The original car pickup point at Paris airport was closed. We searched all over the airport, went to two terminals, and finally found the rental location at the parking area. We waited in line for 45 minutes and then another 40 minutes to actually get the car.
I landed at 8 AM and booked the car online, but when I reached the rental point, they said I had to wait 3 hours for the car because it was a last-minute booking. However, the online system confirmed immediate pickup. This caused me to cancel, and I had to deal with a series of issues regarding the prepaid amount online.
No service in Chinese, but very patient. They added a €162 extra insurance charge on the order, claiming it’s mandatory for all orders outside France. Couldn't do anything about it, spent €162, not happy.
Everything went smoothly, the counter is right outside Terminal 1. However, the efficiency was typical of France, very slow. What normally takes 5 minutes took nearly an hour, waiting for the paperwork and then the keys... I was assisted by a black gentleman with a very heavy accent, which was challenging for my not-so-good English. When returning the car, I was assisted by a white gentleman. The return process was simple, just hand over the keys, done in ten seconds.
About QEEQ:10.0/10
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