I must praise the service guy at Europcar in Rovaniemi. Our luggage was larger than expected, and the car we booked was too small. The staff arranged a brand-new 7-seater van for us, and it fit all the luggage for our family of five perfectly. Very satisfied!
Communicated via email that full insurance could be purchased at the counter, but the staff said it was not available. What is the reason?
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