Hertz Phuket Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Marian Jessie

Thailand

Reviewed: Wed, Jan 10, 2024

About Hertz: 10.0 /10

Very satisfied, the procedures are simple and fast, no hidden charges.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Hertz Phuket Airport

Louis Barney

Thailand

1 days rental

Reviewed: Thu, Dec 28, 2023

About Hertz: 10.0 /10

Efficient, Hertz is the best.

About QEEQ: 10.0 /10

Cleveland Daisy

Thailand

1 days rental

Reviewed: Sat, Nov 3, 2018

About Hertz: 10.0 /10

Quick and efficient service

About QEEQ: 10.0 /10

Carr Marshall

Thailand

1 days rental

Reviewed: Sun, Oct 15, 2017

About Hertz: 6.0 /10

Picking up the car was quite a hassle. The sedan I booked was not available, so they gave me a hatchback instead. I had to wait from 2:30 AM to 5:00 AM to finally get the car. The company's counter is opposite Gate 4 at the International Terminal, but the staff sleep at night. Sometimes they don't answer the phone; you need to knock on the door behind the counter to wake them up. Don't follow the map to the Domestic Terminal; its counter closes at 7 PM. Also, the pick-up is by the roadside 7-11 outside the International Terminal. If no one is there, don't wait; go directly to the counter and ask them to call someone out. The 3 stars come from the return service - dropping the car at the airport only took 5 minutes. Additionally, the deposit was refunded quickly, within a week.