We are always met at the door by the ALamo agent whenever we rent a car from Alamo. There is never any queue. However, the Mercedes A series we booked was not available, so we settled for a Volkswagen Arteon which was a pleasure to drive as it was a smart car.
About QEEQ:10.0/10
QEEQ provides the best price I can find and they always cancel the booking and rebook if the price falls more than 5% which happened with my booking. This is great as it gives me additional savings. The service as I get from QEEQ is excellent. The customer service always replies promptly whenever I contact them by email.
The service attitude at the store was pretty good, there were no upsells, and there was no waiting in line. However, we were very dissatisfied with the handling of the accident aftermath. The accident was entirely the other party's fault, yet they still charged us £1500 when returning the car. It's been over three months since we returned home and we have yet to get our money back, with the excuse that the other party’s insurance has not compensated them.
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