Reply by Qeeq: Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.
“QEEQ have been very good throughout my time in AUS and NZ.”
About Jucy:9.0/10
Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained.
Drop off was out of hours so no issues.
About QEEQ:9.0/10
Booking platform was good however with another hire in NZ we have had an additional charge of £60 from Avis for no reason. I will pick this up with QEEQ separately on my return to the UK.
Pick up at Brisbane airport was not available, had to go back to airport and queue for taxi. Cost was reimbursed which was OK. After leaving Jucy Depot discovered that vehicle was almost empty of fuel. Sent details and photo to Jucy, advised Cairns Depot on dropoff of situation. Still charged for fillup ($146), still awaiting refund!
Initially hard to get hold of when I arrived at the airport however was told to catch a taxi and would be reimbursed. Was reimbursed on arrival however I have checked on my return and it has not come through I will chase this up.
About QEEQ:10.0/10
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