The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
“EasyRentCar is good, but the car rental partners might not be as perfect.”
About Chic Car Rent:6.7/10
The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins.
And the car we rent was different.
About QEEQ:10.0/10
Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.
The car already drove over 130000 km, the car condition, engine and inside cleanliness were good for 130000km. Huum but interior light did not work... The staff was kind and polite.The car was not ready at Airport pickup area, so I waited for over 30 mins... It would be better for staff to have a talk while waiting....
Don Mueang Airport terminal 2 Arrivals (Pick up and drop off) is easy to access through highway, but...due to Thailand road structure, a bit bothersome through local roads.
“Easy rent very nice and helpful, but chic car rent very bad not friendly”
About Chic Car Rent:3.3/10
Counter staff not friendly, when I return the car they said have smoke charged me$2000 THB...too bad
About QEEQ:10.0/10
Very excellent service from online chat staff....course my driver name misunderstanding input my nickname not my passport name, your staff very professional help to solve my problem
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