I bought a insurance from app.
Unfortunately my car had accident and I have to paid some amount of money(4000 bath)at the counter.
So, I recommend for buying insurance from owners more than buy from application.
Some of counter desk at dmk airport didn't provide enough information.
About QEEQ:10.0/10
I bought super protection insurance from application. But, my car got accident and I have to pay at counter first. Then apply the claim form in application and wait my money return.
Qeeq provides good and fast service via email. But sometime you want to talk with operator more than email.
“EasyRentCar is good, but the car rental partners might not be as perfect.”
About Chic Car Rent:6.7/10
The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins.
And the car we rent was different.
About QEEQ:10.0/10
Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.
“Apart from the above mentioned very good experience.”
About Chic Car Rent:7.0/10
The office location did not match the address given so we walked for around 20 minutes in hot weather for no reason and had to book a taxi back to the actual location (inside the Domestic Terminal).
The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
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