The worst rental experience ever. Couldn't find the company upon arrival, and no one answered the phone. Ended up waiting for a long time with children late at night. Signed a bunch of contracts and paid a deposit. During our rental period, we had a flat tire and replaced it at a local repair shop. We couldn't find the same brand tire, so we used a different one. After returning to our country, we were charged over 700 RMB because the tire wasn't the same brand. Multiple appeals to the platform were rejected. The after-sales service on other platforms like Ctrip and Fliggy has always been excellent. Never using this platform again. Everyone, be cautious, especially for international travel, with language barriers, they make you sign, and then deduct your deposit after you return. Stick to big platforms with better service.
“10/10 would definitely recommend and will use again”
About Chic Car Rent:9.7/10
Great service, counter wasn't difficult to find,as we were already in Thailand we had to come into arrivals and the security were no problem. Girls on the desk were great. Overall 10/10 would highly recommend.
The process of collecting and returning the car is smooth and easy.
A minor point to add - they should inform customer that the counter is located at Domestic Terminal, especially for those arriving via International flights.
“Rental Car Phuket via EasyRent.
Well worth the money spent. Easy to find, works well. No problems.”
About Chic Car Rent:9.7/10
Helpful counter staff, no waiting lines.
About QEEQ:10.0/10
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