The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more
About QEEQ:8.0/10
Need better communications with the Alamo people as we got sarcastic comments about not booking direct.
The waiting time for picking up the car was very long, and the service attitude was honestly mediocre. The car wasn't cleaned thoroughly. When picking up the car, the staff was quite unhappy about recording a video of the car inspection, suspecting it was some sort of covert filming by a Chinese person. He insisted on checking the phone and demanded deletion, which felt very unreasonable. Returning the car was fine, but it's frustrating that the pre-authorization hasn't been released even after 10 working days.
Everything was good. just had to wait a bit for the pick up as there was a few other customers
About QEEQ:8.0/10
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