Overall good. Quick pick-up and drop-off, no forced sales. However, the car I booked was not the same level as the one I received. I booked a Nissan Altima, but was given a Hyundai Sonata. This big difference was unsatisfactory.
Alamo Car Rental is very professional. Showed the rental slip at pickup and drove off with the car in a minute. For drop-off, just handed over the keys and left. I expected some additional charges like a car wash fee, but there were no extra costs. Simple and fast.
The efficiency at the rental office is not great, and the paperwork takes a bit long. But once it's done, picking up the car is quick, with a dozen cars of the same class to choose from, all in good condition.
Loved the car. Took almost 1 hour to get out of the car hire depot area, not the fault of Alamo. Counter staff not very polite, but staff at pick up area were amazing and happy to help out. Car hadn’t been checked too well. Previous driver had left clothing and medicine in it.
About QEEQ:9.0/10
All very easy to use.
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