Dollar doesn't pressure you to upgrade your car. Last time at San Francisco Airport, Thrifty kept suggesting I pay extra to upgrade to a Kia sedan because the staff thought the car I rented was too small to fit all the luggage and passengers. In reality, it fit just fine.
The pickup and drop-off services were good overall, but the car was old, had numerous scratches on the exterior, and the interior was not very clean with an unusual smell.
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