The staff at the counter was very very good . Puneet Kaur was the staff on duty . Extremely courteous and well behaved.. Performed her duty beautifully
About QEEQ:10.0/10
It's very good.. But they should also keep the pay later preference
The wait time before picking up the car was quite long. Couldn't get a refund for returning the car a day early, and no one answered the emergency contact numbers on the website or booking documents.
Specifically paid extra for Toyota RAV 4, but received FORD ESCAPE. Which were cheaper to book. Receptionist treated my like an idiot - "it's basically the same car". Take it or leave it.
Windshield was chipped even though I was assured car had no damage and I had to explain myself during the drop-off.
The car was a surprise as I was hoping for a Toyota Rav4, what I got was a Kia Sportage. Nevertheless, the car performed perfectly, was very comfortable and did well driving on snow. The availability of snow tyres was only apparent at the point I was picking up the car. I wish there was an ability to choose this beforehand.
Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.
About QEEQ:10.0/10
Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.
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Customer Service
Beautifully satisfactory
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