Overall, the experience is very good. I have rented from Europcar many times, especially appreciating their 24/7 online customer service on the official website. This is very convenient.
Perhaps can link to the NRMA for better insurance coverage as we gotta offer of similar insurance coverage in Melbourne which cost us only $125 for 5 days vs Hobart at $450 for 5 days.
They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive.
I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.
About QEEQ:10.0/10
I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!
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