Would have liked to extend the time but found it a little to difficult
L.Craig
Australia
Reviewed: Thu, Jul 11, 2019
About Apex:9.7/10
Wanted to extend the time period and was told I could have the same rate. But when putting basic insurance on it double the price. Even though I had insurance on the first booking included.
Very good condition in general. HOWERE THE CAR DID LOSE POWER ON THE EASTERN DISTRIBUTOR ONCE. THIS WAS HIGHLY DANGEROUS. It happened about 15 minutes after pickup, however after a restart never happened again for the following 20+hours of highway driving.
About QEEQ:9.0/10
Communications in the booking of the car hire company selected could be easier to find.
The car was supplied with visable damage to front fender/guard. When driving above 90km/h the car tended to drift around curves. Other than that it was a good car. Only 91 was used for fuel, it performed well on this. Staff were good, friendly and courteous.
We arrived at sydney airport after 24 hrs of flying and were left waiting on the sidewalk for 40min by apex car hire. We called every 10minutes and each time they said they will be there in 10 more minutes. We had two young kids with us and spent over an hour and 15min just trying to get our car. Awful.
After reading some negative reviews by other car renters I was worried to have the same issues. However, I had an all-around pleasant rental experience with Apex. Both shuttles in Sydney and in Melbourne came after only a short wait, their drivers were very friendly and professional, and so was the rental counter staff, the car I got was a 2018 Accent with $14K miles on it and was very clean. I would rent with Apex again. Why pay much more with other companies?
About QEEQ:10.0/10
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Would have liked to extend the time but found it a little to difficult
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