The deposit refund process is excessively slow, and the deposit policy is unreasonable! Deposits should only be frozen on the credit card and automatically released after the car is returned, rather than being directly charged as a withdrawal. Now it's almost impossible to get the deposit back! They promised to refund the deposit within 20 days after returning the car, but they keep delaying it indefinitely. Even after constant follow-up, 20 days have passed and still no refund. They keep making empty promises, saying they'll refund it but never actually doing so. They're quick to charge the deposit, but when it comes to refunds, they act as if customers are begging them. Holding onto someone's money for half a month – is that something they take pride in? This is not how you do business! The experience is terrible. A strong negative review!
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on One by one in United Arab Emirates
Gloria Louisa
-
-
-
-
View more >Phoenix Brown
-
-
-
-
View more >Sebastian Acheson
-
-
-
-
View more >Morton Joule
-
-
-
-
View more >Yale Valentine
-
-
-
-
View more >