You can pick up and drop off the car early without any fees. The car is in great condition, and existing scratch records were already noted during the pickup. The entire drop-off process is self-service, very reliable. I have rented from Europcar several times before and highly recommend them.
The store and the pickup location are not at the same place, so I had to walk to the underground parking lot at the train station to pick up the car. If I weren't staying in Florence, I probably wouldn't have been able to find it. The staff at the store handling the paperwork were neither patient nor friendly, but the staff at the pickup location were very friendly.
We had a very long wait to pick up our car in Florence. There was a long queue to get service.
About QEEQ:8.0/10
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