First car had a large crack in windshield and back bumper was damaged. Scratches all over car.
E.Arocho
United States
Reviewed: Sun, Jul 21, 2019
About Routes:7.0/10
Took guy 15 min when he came back w same car without cracked windshield. Ridiculous to reserve a car and be given one with a cracked windshield from one end to the other and back right bumper damaged.
“Routes was understaffed and ill prepared to service customers.”
About Routes:5.7/10
From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.
The worst experience ever!
the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar),
When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure).
.I'm renting cars for years, all over the world, and never had this experience.
I wrote them an email about it (1st time I ever send an email about this kind of situation).
I really hope that they will find a way to compensate me.
I mistakenly took the Easirent bus to another location only to be told I was in the wrong place and that I was not the first person to make that mistake!
Like: GREAT CAR Dislike: TOUGH TO FINE WHERE TO GET SHUTTLE
OFFICE WAS OVERWELMED, BUT I TOOK IT IN STRIDE CONSIDERING THE VOLUME AND CLIENTS IN FRONT OF ME.
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First car had a large crack in windshield and back bumper was damaged. Scratches all over car.
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View more >Dislike: TOUGH TO FINE WHERE TO GET SHUTTLE OFFICE WAS OVERWELMED, BUT I TOOK IT IN STRIDE CONSIDERING THE VOLUME AND CLIENTS IN FRONT OF ME.