Original car was smaller than booked, was mot clean and had bodywork damage + one half-flat tyre. However, was quickly swapped out for upgrade at no additional cost.
Went straight to the Europcar office at Bergerac Airport and was sorted within a few minutes with no fuss with a very friendly lady at your counter
The car exceeded my expectations as it was nearly new and a lovely car to drive ( Peugeot 208)
About QEEQ:10.0/10
The price drop experience worked as it was the cheapest car hire I could get
We had expected a hybrid car but got just a Petrol Citroen C3. It was a good car with sufficient power and space and was an automatic as booked but a hybrid is more economical and environmentally friendly
very quick process and the car itself was fine however charged 155 euros more than we had been quoted and were told by counter staff that we had to pay or no car. Tried to sort out on return but very difficult to contact, repeated requests for the same information, time taken trying to resolve means it has cost even more. Would never use again
Like: Needed something to transport 5 adults. Car was new, roomy and in great condition - include a sat nav that linked to my phone.
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Customer Service
Straightforward and good value
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