Like: Friendly service. Convenient location so I didn't have to worry about how to get out of the Sydney airport area or the confusion of getting to the airport and parking.
Fantastic communication throughout. We arrived in Sydney on a Friday night at peak time. We had to wait a little for the shuttle but Carhood kept in contact the whole time. The driver was friendly and polite and the guys at the counter were wonderful. We will definitely use them next time!
About QEEQ:10.0/10
We use Easyrentcars a lot...the price is awesome and the booking process is simple.
The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged.
They also didnt have a baby capsule for us so we had to use a large child seat.
They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.
About QEEQ:9.0/10
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