Everything was ok, the only one major issue we had was we were under the impression that spouses were able to drive as well without an extra charge, and they charged us for that.
About QEEQ:8.0/10
Everything with the booking platform was good nice and smooth
“Awesome deal, great car, good service all around.”
About Routes:10.0/10
Was a nice clean car. Got a 2019 KIA Soul which was unexpected but a great little car. Very comfortable had lots of tech and great on fuel. Counter staff were polite and helpful, so was the guy who took me to and inspected the car with me. The price was phenominal. I got full insurance and it worked out to less than $30 a day. I've seen people complain in reviews but I had a great experience. Also I'm more than willing to drive a little further and wait a little bit to get my car for such a great deal. I will definitely use Routes again when I rent a car.
About QEEQ:10.0/10
Booking was easy and a great price for the car and the insurance. Will definitely use this platform to book a car rental again.
Shuttle pick up time was longer than expected. Shuttle driver and counter staff were very polite and friendly. More shuttle service and additional counter staff will be helpful for faster customer service.
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Customer Service
Everything was nice and easy
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