The front desk staff upgrade my reservation to bigger car and they told me the car is Ford Explorer or Nissan pathfinders but when I went outside the lady she gave me small SUV.
About QEEQ:8.0/10
Very good application and website also very easy to use it.
On the second floor, no need to queue. Rented twice, and the cars were very new (under 10,000 miles). Prices are reasonable. Note that if you exceed one hour, it seems they charge for a full day. Make sure to allocate enough time when renting.
The service at the store was mediocre. For such a high price, the car provided was really just average. I don't want to rent from here again. On the way from Miami to Key West, the front left tire blew out, which was terrifying. I had to pay $56 for roadside assistance because I didn't choose the coverage. I was told I could change cars at Key West. When I got there, an uncooperative employee made things difficult, telling me to get the tire repaired instead of replacing it. After finding the repair place twice, they said the tire could be patched up and used again, despite my explanations that the left front tire was damaged from driving flat. The right front tire also had a bulge but they refused to change it. In frustration, I went directly to the store, where a nice lady helped me switch to another car. This was a small comfort, but the best part of my travel time had already been wasted. What a pity!
“The trip was a bust because of the fires but National was great.”
About National:10.0/10
Like: National was the best rental experience yet and I am 70. Dislike: Great response from counter, A well maintained vehicle. check out and back in was smooth. Not a bad word there.
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Relevant Reviews on National in United States
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View more >H.Simpson
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View more >Dislike: Great response from counter, A well maintained vehicle. check out and back in was smooth. Not a bad word there.