Car was terrible, scratched all over and stinking of smoke. I heard several other customers complaining in the queue ahead of me.
I was able to change car after a day because it was so bad but I had to spend almost 2 hours doing so!
The second car was fine but I collected in the dark and failed to check the rear interior properly, when I returned car I was charged for a stain on the back seat although had never used the back seat!
3 months a further unsubstantiated charge was made to my credit card by fast rent a car.
DONT just take my word for it read many negative reviews on google.
Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.
There was a scratched area on the lower rear bumper which had been partly repainted which neither the FAST agent nor me spotted at time of pick-up but which was noticed on return. I am concerned that I may end up being liable for damage which I did not cause.
About QEEQ:8.0/10
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