When I picked up the car, the staff lady noticed my English wasn't very fluent. She didn't make it complicated for me at all and even upgraded my originally booked Nissan Qashqai SUV to a Volkswagen SUV without hesitation.
We are always met at the door by the ALamo agent whenever we rent a car from Alamo. There is never any queue. However, the Mercedes A series we booked was not available, so we settled for a Volkswagen Arteon which was a pleasure to drive as it was a smart car.
About QEEQ:10.0/10
QEEQ provides the best price I can find and they always cancel the booking and rebook if the price falls more than 5% which happened with my booking. This is great as it gives me additional savings. The service as I get from QEEQ is excellent. The customer service always replies promptly whenever I contact them by email.
I booked a small premium, they had no
Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.
Staff were VERY helpful and had excellent customer service. Sam's professionalism at the Alamo reception desk really stood out. Returning the car was easy and painless. Everything was sorted in about 5 minutes. We were in a hurry so it worked perfectly for us.
About QEEQ:8.0/10
Was easy to book though only allowed us to book one insurance option online. We had to upgrade at Alamo. Liked that the website showed what mileage was included. A lot of websites don't show this so it was one of the reasons why We chose easyrentcars.
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