Booked a car the night before and picked it up at the airport store the following morning. The entire process was smooth and seamless, with an excellent overall experience!
I booked a VW T-Roc but ended up with a Skoda. The car was very new, with only over 4,000 kilometers driven. The rental desk was easy to find; you just turn a corner after arriving. Here's a tip for everyone: when picking up the car at night, I didn't pay close attention to the rims while taking photos and videos. When returning the car, the inspector found a scratch on one of the rims and documented it. I’m not yet sure if compensation is required. Fortunately, I purchased full insurance through the platform, so I'll wait to see if the car rental company contacts me about compensation. A reminder to everyone—make sure to take detailed photos during pickup to avoid future issues.
How can such a predatory company be part of your platform? During the car return process, they almost used a magnifying glass to inspect the vehicle, yet they found no issues. Both parties signed off to complete the return process. A few days later, my credit card was charged 200 euros, and Schiller emailed claiming there was ash residue somewhere. I've rented cars abroad for 18 years, and this is the first time I've encountered such a rental company—it’s practically daylight robbery!
Very good, no upselling, and project details were clear. The rental company opens at 8 AM, so if you arrive early, you'll need to wait. Everything else was perfect.
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