The store is quite busy, and the overall service is decent. However, make sure to inspect the car's exterior carefully against the pictures in the order during pickup. In Slovakia during winter, cars use snow tires, and scratches on the tires are quite common, so check thoroughly!
Car was a bit banged up and I was given an Opel Astra instead of a i20 not a deal breaker but I did see cheaper quote for an Opel Astra by another company.
Staff was very helpful and friendly
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