Picked up the car at Brussels Airport, returned it at the South Station. Both locations are quite convenient. The staff during both pickup and drop-off were very friendly and efficient; the whole process took about twenty minutes. It's best to book early; we booked close to our departure date and the prices were much higher. Bought insurance on QEEQ; the store asked about it but did not push aggressively.
Great service and support. Customer service is also good. They tend to cross sell you but in a comfortable way. I have upgraded the car to SUV due to increased luggages. Overall, good and smooth experience
About QEEQ:10.0/10
Excellent app with insurance much cheaper than directly with rental company. Easy to use and price is lowest with rebook function automatically for lower price. Love it.
There were additional insurance fees. I asked at the counter during car rental and was told there were no additional fees. This time I didn't read the contract carefully and it turned out there were hidden fees that were not disclosed.
“I’m still trying to find out why my rental car was about $35 more than the contracted price I filled”
About AVIS:6.3/10
I’m still trying to find out why my rental car was about $35 more than the contracted price I filled up the car with gas that everything as promised and they were extra charge us with no explanation
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