“Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.”
About AVIS:5.0/10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up.
I dropped most scores except for the excellent staff on site so that the overall score will be average.
AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
After coming out of the airport, we waited for a long time and only saw shuttles from other rental companies passing by. AVIS, which claims to be a big company, was really disappointing.
The line to pick up the car was very long, I waited 40 minutes. The Toyota Corolla I reserved was not available, and they gave me a very old Chevrolet which was hard to drive.
It was good, but the only thing that was weird, was that we talked about not having E-Z toll pass, but he kept it on anyway… we found out and used it anyway, but it would have been nice to know.
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View more >This Avis location is quite poor.
The line to pick up the car was very long, I waited 40 minutes. The Toyota Corolla I reserved was not available, and they gave me a very old Chevrolet which was hard to drive.
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