The Thrifty car rental service at this airport has relatively good service. However, they can be somewhat misleading by claiming that the road insurance is mandatory for everyone. During my second rental, I unknowingly paid for it. But subsequent rentals with Thrifty didn't have this issue. I now think there might have been a problem with that particular car, which is why they suggested I buy it.
The car we received was a Kia, thoroughly cleaned and a brand-new 2024 model with just over 20,000 kilometers driven. Returning the car was straightforward—simply park it at the airport parking lot. Everything went smoothly!
2H de retard pour recuperer la voiture
Personnel tres deasgreable
Mauvaise voiture donnée = refus de ma part = menace d’attendre 2h de plus si je prennais pas la voiture proposee
Voiture tres sale : sable, bouteilles vides …
The thrifty receptionist at MIA airport told me that I could get a refund for the unused fuel if I pre-pay the fuel. So I ordered it. I returned the car with almost full tank and they didn’t issue the refund. And they told me it’s not refundable. It is a complete fraud! I was cheated almost $75!
El personal del mostrador fue exigente para venderme algo que no necesitaba y ademas me volvió a cobrar los impuestos, y termine pagando 70% más de la tarifa cobrada por QEEQ
About QEEQ:8.0/10
No he tenido como reclamar ya que me cobraron por esta reserva 2 veces los impuestos, tanto en la web como en el mostrador, estoy un poco decepcionado de no poder encontrar un telefono en español que me ayude
Pickup and drop-off processes were very efficient. They didn't try to upsell anything, just asked about insurance and E-pass. When I said I didn't need them, they processed it right away without further discussion.
Me dieron un auto que no solicite. El tiempo para que me lo dieron fuer largo, muchas personas esperando, no solamente en el counter sino tambien en el estacionamiento. Era tan larga la espera que acepte un carro que no fue el solicitado porque ya no podia esperar mas.
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