The woman at the Europcar stop was absolutely wonderful! She helped me to choose a car that would best fit my needs and made the renting experience very easy. She went above and beyond and gave me some great travel recommendations. Also, I loved the car she connected me with (I had initially chosen a different car). I would 100% recommend!!
The rental company's staff tried to trick us initially, saying our credit card didn't go through and that we had to pay cash, which required purchasing their extra insurance for 178 euros. When our card went through, they got angry and refused to rent us the car. These foreigners are really good at fooling people. Be extra cautious and don't fall for their tricks. Very dissatisfied with this rental company, Europcar.
Horrible, never again. I was pushed into purchasing an insurance worth several hundred euros because I was a female traveling alone-- the gentleman next to me picked up his car without insurance no problems.
There are quite a lot of people renting cars at the airport from various companies. We queued for a bit and got the car one hour later than the scheduled time.
The rental company changed my car, and I am completely dissatisfied. I originally rented a pink convertible Beetle, and I checked on the Zuzuche website—there was only this option available in the same category, nothing else. However, when I arrived, they said they didn't have it and gave me a white convertible Volkswagen instead. I reached out to Zuzuche customer service, but they couldn't resolve the issue at all. Most importantly, the Zuzuche page showed only the pink convertible Beetle under the same category; otherwise, I wouldn't have chosen this rental.
It was okay, but the rental counter staff's English on this island was really poor. Due to the time zone difference, we had to wait over an hour to pick up the car. We eventually chose a better model recommended by the staff, which cost an extra 25 euros. They then suggested we buy higher insurance, and since we declined, they asked for an 800 euro deposit. In the end, we decided to just buy the insurance for an additional 75 euros.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
System Maintenance Notice We are currently upgrading call system, phone customer service is not available. This process is expected to take approximately 30 minutes to complete.For urgent inquiries during this time, please contact online customer service.We apologize for any inconvenience this may cause and appreciate your understanding.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
C.O'Neill
-
-
-
-
View more >Julius Hughes
-
-
-
-
View more >-
-
-
-
View more >Vera Robbins
-
-
-
-
View more >J.Castaing
-
-
-
-
View more >Bing Smith
-
-
-
-
View more >Enid I.
-
-
-
-
View more >Charlotte Birrell
-
-
-
-
View more >Car hire Brands Ranked In Tenerife
Pay for Car Rentals with Crypto