Hertz Car hire
Hertz with QEEQ
Hertz is one of the most recognized names in the global car rental industry, offering reliable solutions for both business and leisure travelers. As a global car rental company and a large-scale provider, Hertz operates approximately 9,700 corporate and franchise locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Known for its strong presence at major airports, Hertz remains a top choice among international travelers looking for convenience, quality vehicles, and trusted service.
Hertz stands out in the car hire market with a wide range of vehicles and exclusive offerings such as the Hertz Gold Plus Rewards loyalty program, Carfirmations booking reminders, mobile Wi-Fi, and specialty collections like the Dream Cars, Green Collection, Prestige, and Adrenaline Series. These offerings cater to diverse customer needs, from eco-conscious drivers to those seeking luxury vehicles. Additionally, the Hertz Group includes Donlen, a leader in long-term vehicle leasing and fleet management, and offers 24/7 hourly rental and car sales services globally. With its extensive network and innovative services, Hertz delivers a seamless car rental experience to customers worldwide.
QEEQ's guest reviews
10 FantasticBest car hire experience we've had. Really quick and efficient pick up and drop off and none of that feeling that you often get when hiring a car abroad that they're trying to rip you off. We were surprised that the car was electric (all Hertz hire cars in Corsica apparently are) but charging was really easy (much better than in the UK suprisingly) and it was great to have a hire car with decent acceleration for a change!
10 ExcellentNobody said I had to have a credit card! Not a debit card
6 Hertz was rude and not helpful what so ever. Qeeq was easy and hassle freeDidn’t have our car we had booked available so we was given a mid size suv which was good but doesn’t quite feel like it was worth the same as a mustang would have which we paid for. Woman at the check in desk to pick up the car was actually quite rude and really uninformative. We showed up she didn’t apologise for not having the car we booked. Then when letting us know they didn’t have it just said go to this bay and your car will be there. No options or choices considering a mustang and mid size suv aren’t comparable at all. Oh and don’t bother ever ringing them if you need anything no matter what store you call nobody ever picks up the phone.
10 "Excellent"Good service- 10 Good experienceCar was different but good
10 Great car and easy pick up/ drop offSuper friendly staff - great Car and very helpful when we reported that we had the wrong charging cable in the car (could have been checked prior, though)
10 "Excellent"I chose Compact (Volkswagen Golf) or similar. But I got a mini crossover Dacia Duster. The car was absolutely new and did it weekend job well.
10 The advantages of using a brand organisation, for better or worse.Please ensure vehicles are filled compliant with all local laws before customers take vehicle away. All desk staff were VERY curious about situation, and did the best they could.
10 Beware!!!!Why are you keeping my deposit for 1 to 2 months. Outrageous.- 7 UnimpressiveLocation hard to find. No one at the counter (only the outdoor kiosk) at 8 pm.
- 9 "Excellent"Customer service was great onsite
7 Cost effective, but not hassle free.No. See comments above.
10 No worries or issuesHertz is my go to when renting a vehicle. Great customer service and ease of pick up and drop off- 10 Overall good experienceYes.
- 7 Customer service was great, the car itself was not good.Car was old and dented. Not what I expected
- 6 Waited over an hour for the car after terribly rude customer service staff.We had to wait over an hour for our car which meant we missed out on some of the activities we had planned for the day. The gentleman behind the counter was very rude and claimed we needed to sign in using an iPad outside. The iPad (and the instructions to sign in) were all in Japanese. Whilst we were waiting (for over an hour) approximately 7 other customers came into the hertz store, missing the iPad and hadn’t signed in. The signage should be in all languages and not just in Japanese. When we eventually got to the front of the queue, the customer service agent who dealt with us was very apologetic, however we’d already waited so long that we’d missed the opportunity to conduct some of the activities we had planned to do.
- 7 "Good"Gentleman behind counter was helpful. When collecting the car the agent took photos but didn’t ask me to review them and made me just sign.
- 9 Great hire to go across the USAGreat as always
- 10 QEEQ was great. I should have called to get the upgrade sorted though.Just disappointed on not supplying a vehicle with a sat nav.
9 Convenient location for railway station.Friendly helpful staff at pick up. Was perwarned that drop off was closed, but easy to find key drop.
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- 10 FantasticBest car hire experience we've had. Really quick and efficient pick up and drop off and none of that feeling that you often get when hiring a car abroad that they're trying to rip you off. We were surprised that the car was electric (all Hertz hire cars in Corsica apparently are) but charging was really easy (much better than in the UK suprisingly) and it was great to have a hire car with decent acceleration for a change!
- 10 ExcellentNobody said I had to have a credit card! Not a debit card
- 6 Hertz was rude and not helpful what so ever. Qeeq was easy and hassle freeDidn’t have our car we had booked available so we was given a mid size suv which was good but doesn’t quite feel like it was worth the same as a mustang would have which we paid for. Woman at the check in desk to pick up the car was actually quite rude and really uninformative. We showed up she didn’t apologise for not having the car we booked. Then when letting us know they didn’t have it just said go to this bay and your car will be there. No options or choices considering a mustang and mid size suv aren’t comparable at all. Oh and don’t bother ever ringing them if you need anything no matter what store you call nobody ever picks up the phone.
- 10 "Excellent"Good service
- 10 Good experienceCar was different but good
- 10 Great car and easy pick up/ drop offSuper friendly staff - great Car and very helpful when we reported that we had the wrong charging cable in the car (could have been checked prior, though)
- 10 "Excellent"I chose Compact (Volkswagen Golf) or similar. But I got a mini crossover Dacia Duster. The car was absolutely new and did it weekend job well.
- 10 The advantages of using a brand organisation, for better or worse.Please ensure vehicles are filled compliant with all local laws before customers take vehicle away. All desk staff were VERY curious about situation, and did the best they could.
- 10 Beware!!!!Why are you keeping my deposit for 1 to 2 months. Outrageous.
- 7 UnimpressiveLocation hard to find. No one at the counter (only the outdoor kiosk) at 8 pm.
- 9 "Excellent"Customer service was great onsite
- 7 Cost effective, but not hassle free.No. See comments above.
- 10 No worries or issuesHertz is my go to when renting a vehicle. Great customer service and ease of pick up and drop off
- 10 Overall good experienceYes.
- 7 Customer service was great, the car itself was not good.Car was old and dented. Not what I expected
- 6 Waited over an hour for the car after terribly rude customer service staff.We had to wait over an hour for our car which meant we missed out on some of the activities we had planned for the day. The gentleman behind the counter was very rude and claimed we needed to sign in using an iPad outside. The iPad (and the instructions to sign in) were all in Japanese. Whilst we were waiting (for over an hour) approximately 7 other customers came into the hertz store, missing the iPad and hadn’t signed in. The signage should be in all languages and not just in Japanese. When we eventually got to the front of the queue, the customer service agent who dealt with us was very apologetic, however we’d already waited so long that we’d missed the opportunity to conduct some of the activities we had planned to do.
- 7 "Good"Gentleman behind counter was helpful. When collecting the car the agent took photos but didn’t ask me to review them and made me just sign.
- 9 Great hire to go across the USAGreat as always
- 10 QEEQ was great. I should have called to get the upgrade sorted though.Just disappointed on not supplying a vehicle with a sat nav.
- 9 Convenient location for railway station.Friendly helpful staff at pick up. Was perwarned that drop off was closed, but easy to find key drop.
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