Like: Nice clean car with an option of two colors. My first time driving a hybrid car. Wasn’t comfortable at first, but I took some extra time to review all the buttons, dials and mirrors. Overall, I felt it was a good car and easy to drive.
Overall, very satisfied. However, during pickup, there was an Indian lady who replaced the previous staff, trying to sell road assistance insurance with a tough attitude. Not as good as the previous representative.
Short wait time. The rental company staff provided specific introductions to the services but also did a lot of upselling, including vehicle upgrades, insurance, and toll packages.
The overall service is average, they push too many additional services!
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