I did have some problem as I was still charged with additional 2 child care seats ( although I only used 1) despite going to the counter and rectify it before I drove off. I saw the counter lady made the correction in the system.The receipt was finalised a few days later and by then I noticed it was still on it. That was my only problem. Other than that everything was good.
Great staff. Followed the booking EasyRentCars placed even though it differed from what the site said.
About QEEQ:8.0/10
Your site said a Rav4 or similar but the booking went through as a smaller ASX. Barely got the luggage in. The info that you sent to Europcar was for a certain size/class of vehicle and the Rav4 in in the next size/class up.. Sadly this is why I couldn't give you 5 stars. Everything else was spot on.
Pick up from Sydney airport was smooth and easy. Car was in excellent condition.
About QEEQ:10.0/10
Search and booking process was easy to use.
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