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+44-2035140670
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+81 3-4578-4029
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4385418153
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4385418153
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Search for Europcar Car Hire in Melbourne

Upgrade which I did not ask for but I was charged for and was not informed

Reviewed: Wed, Apr 17, 2019
About Europcar: 10.0 /10
The system automatically gives Europcar 10/10 based on the answers I gave to the questions about Europcar. However I would like to say that for overall rating, I think Europcar deserves a 7.5 out of 10 and that was because they upgraded me from an intermediate (I had booked a Toyota Corolla) to a SUV, a Holden Equinox, and charged me for the upgrade. When I asked the staff on duty, they said they did not charge for the upgrade. However when I received the invoice the extra that I paid was listed as upgrade of car. I feel that this is not very ethical of Europcar. They should give me the same class of car that I booked or if they are unable to, to give me an upgrade with no extra charge. I have no complain regarding the car itself. My issue is the ethics of Europcar rental policy.
About QEEQ: 10.0 /10
Toyota Corolla image
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Intermediate | Toyota Corolla or similar

Relevant Reviews on Europcar Melbourne Airport

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Small SUV | MG HS or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Sat, Dec 30, 2023
“Best deal from QEEQ and best car rental experience with Europcar.”
About Europcar: 10.0 /10
The Europcar office is easy to find, instruction provided to pick up and drop off car is very clear and useful. Customer service is very helpful and polite. The SUV car I rented is pretty new and spacious, my kids like it very much. We really enjoyed the trip, double thumbs up for Europcar :).
About QEEQ: 10.0 /10
I got the best car rental deal through QEEQ which was recommended by my friend. The platform is easy to use and always provide useful information and timely reminders. This will be my first choice moving forward and will recommend to my friends.
post image

Ajinkya Kharde

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Medium SUV | Mg Hs Essence or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Tue, Aug 22, 2023
“Would Recommended it 10 on 10”
About Europcar: 10.0 /10
Onboarding and Guidance was on point - they had made sure that I understood the rules before handover. The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
About QEEQ: 10.0 /10
10/10 for the customer support an booking experience

U.IBEh

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Compact | Mercedes-Benz A Class or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Thu, Jun 9, 2022
“Poor communication, unfriendly and inconsiderate staff”
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever

A.Abdul Razak

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Medium SUV | Subaru Forester or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Sun, Oct 13, 2019
“Smooth and efficient”
About Europcar: 9.3 /10
We did not receive the car that we booked for which was the subaru forester. Instead we got a kia sportage which we could have easily booked for lesser price. Other than that, everything went without a hitch
About QEEQ: 10.0 /10
Excellent customer service. Helped me when i needed to retimed my pick up.

Julie

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Medium SUV | Mitsubishi ASX or similar
Europcar
MELBOURNE AIRPORT(MEL)
Melbourne
Australia
Reviewed: Fri, Jun 7, 2019
“Easyrent Cars are very good to deal with.”
About Europcar: 10.0 /10
Great car, but they charged us for 6 litres of fuel just after we filled it where it clicked of twice at the pump. An issue to still be resolved with Europecar.
About QEEQ: 10.0 /10
Easyrent cars are great to rent through

Check out this.

Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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