Very poor experience. Rented a car for someone else, but upon arrival, they were informed that the chosen model was unavailable and suggested an alternative. Despite knowing the renter had poor English, they intentionally did not clarify the costs. Various additional charges were applied for upgrades and lower insurance coverage, making the total upgrade costs higher than the rental fee. All these were not clearly explained to the renter! It took almost a month to resolve this with such a terrible rental company. Be cautious! Similar issues with unjustified charges occurred with an order in Germany despite having insurance purchased in advance from home, only to be charged for reduced coverage at the store. Terrible.
Excellent service, but note that the international translation of the driver's license provided by QEEQ is not accepted for car pickup. You need a notarized version in English or Italian. In my case, I was allowed to rent because I have a foreign driver's license.
“Veramente favolosa la vettura e i personali che lavorano”
About Europcar:9.7/10
Sono stati gentilissimi già dall’accoglienza all’ufficio. È la disponibilità dei personali mi ha sorpreso, sono contento aver utilizzato europcar
About QEEQ:10.0/10
È un buon sito per poter trovare auto buono al prezzo easy very good
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